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API Reference

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Accounts and Utilities

Get account informationget
Get server timeget
Empty recycle binpost

Contacts and Data

Contacts
Contact data fields
Lists / Address books
Preferences and subscriptions
Segments
Scoring

Insight Data

Insight data
Bulk import
- Bulk imports Insight dataput
- Retrieve the status of a Insight data import requestget
Account collections
Contacts collections

Marketing and Automation

Email Campaigns
Campaign Templates
Documents
Images
Pages and forms
Programs
Product recommendations
- Get all product recommendationsget
SMS campaigns

Communications

App Messaging
Content API
Email2SMS
Omnichannel messaging
Omnichannel channels
Omnichannel API
Phone number validation
- Validates a single phone numberget
Templates
Transactional email
Webhooks
Webhooks API

Firehose Events

Large objects
- Retrieve large objectget

Session API

/cpaas/sessions/tokens/anon
- Gets a token that can be used to start an anonymous sessionget
/cpaas/sessions/{id}
- Retrieves details about a sessionget
- Ends a session, revoking access to services.delete

Analytics API

/cpaas/analytics/conversationmessages
- Retrieves conversation message analyticsget
/cpaas/analytics/messages
- Retrieves message analyticsget
/cpaas/analytics/sessions
- Retrieves session analyticsget
/cpaas/analytics/sms/tracking
- Retrieves url tracking analyticsget
/cpaas/analytics/sms/verify
- Retrieves sms verify analyticsget
/cpaas/analytics/sms/inbound
- Retrieves inbound SMS analyticsget
/cpaas/analytics/sms/outbound
- Retrieves outbound SMS analyticsget

Chat Config API

/cpaas/chat/config
- Retrieves the chat configuration for an apiSpaceget
/cpaas/chat/config/teams/{teamId}
- Retrieves the members of a teamget
- Removes the config for a teamdelete
/cpaas/chat/config/teams/{teamId}/appMessaging
- Update the App Messaging config for a teamput
- Removes the App Messaging config for a teamdelete
/cpaas/chat/config/teams/{teamId}/settings
- Update general settings for a teamput
- Removes the settings for a teamdelete

Chat Message API

/cpaas/chats/{chatId}/events
- Retrieves a chat's eventsget
/cpaas/chats/{chatId}/messages
- Retrieves a chat's messages from an point (event) in time and works backwardsget
- Sends a message to chatpost
/cpaas/chats/{chatId}/messages/statusupdates
- Posts message updates backpost

Chat API

/cpaas/chats/{chatId}
/cpaas/chats/{chatId}/assign
- Assigns a chatput
/cpaas/chats/{chatId}/close
- Closes a chatput
/cpaas/chats/{chatId}/channel
- Changes the channel for an existing chatput
/cpaas/chats/{chatId}/form
- Sends a form to a chatpost
/cpaas/chats
- Retrieves a list of chatsget
- Creates a new chatpost
/cpaas/chats/{chatId}/typing
- Indicates that the caller is typing in this chatpost
- Indicates that the caller has stopped typing in this chatdelete
/cpaas/chats/{chatId}/participants
- Retrieves the chat participantsget

Conversation Message API

/cpaas/conversations/{conversationId}/events
- Retrieves a conversation's eventsget
/cpaas/conversations/{conversationId}/messages
- Retrieves a conversation's messages from an point (event) in time and works backwardsget
- Sends a message to conversationpost
/cpaas/conversations/{conversationId}/messages/statusupdates
- Posts message updates backpost

Conversation API

/cpaas/conversations/{conversationId}
/cpaas/conversations
- Retrieves a list of conversationsget
- Creates a new conversationpost
/cpaas/conversations/{conversationId}/typing
- Indicates that the caller is typing in this conversationpost
- Indicates that the caller has stopped typing in this conversationdelete
/cpaas/conversations/{conversationId}/participants

Message Rules API

/cpaas/automation/inboundrules
- Retrieves a message rules configuration listget
- Create a message rule configurationpost
/cpaas/automation/inboundrules/{messageRulesId}

Chat Presence API

/cpaas/presence
- Retrieves the presence for a list of agent's profileIdsget
/cpaas/presence/appmessaging
- Retrieves the presence for a list of user's profileIdsget

Profile API

/cpaas/profiles/export
- Exports the result of a profile query in a formatted file for downloadpost
/cpaas/profiles/bulk
- Deletes the requested profilesdelete
- Creates or updates the supplied profiles with the supplied datapatch
/cpaas/profiles/{id}
/cpaas/profiles/{id}/optin
- Set profile opt in for specified channelsput
- Set profile opt in for specified channelsdelete
/cpaas/profiles/{id}/rels/primary/{linkedId}
- Creates a relationship where the linked profile is the primary and this profile is a childput
- Deletes the profile's relationship to a primary profiledelete
/cpaas/profiles/{id}/rels/link/{linkedId}
- Creates a relationship where this profile is the primary and the linked profile is a childput
- Deletes the primary profile's relationship to a linked Profiledelete
/apispaces/{apiSpaceId}/profiles/{id}/devices/{deviceId}
- Removes device from profile and closes related opened sessionsdelete
/apispaces/{apiSpaceId}/profiles/devices/push/validation
- Retrieves push capabilities summarypost
/cpaas/profiles
- Query profilesget
- Creates a new Profilepost
/cpaas/profiles/optin
- Gets default profiles opt in/out options for each channel in channel serviceget
- Set default profiles opt in/out options for each channel in channel serviceput

Deprecated

Address books
Email Contacts
Facebook API
- Facebook Meta Data Servicepost
Insight and transactional data
SOAP API

Updates a webhook configuration

put https://{region}-api.dotdigital.com/cpaas/webhooks/{webhookId}

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Credentials

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