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Accounts and Utilities
Get account information
get
Get server time
get
Empty recycle bin
post
Contacts and Data
Contacts
Get contacts based on your criteria
get
Retrieve the status of a contacts import request
get
Import contact collection
put
Retrieve a contact by an identifier
get
Retrieve the status of a delete contacts job
get
Delete multiple contacts
post
Create a contact
post
Replace a contact
put
Deletes a contact using a specific identifier
delete
Import a single contact
patch
Custom identifiers
Get all custom identifiers
get
Create a custom identifier
post
Delete a custom identifier by name
delete
Contact data fields
Create contact data field
post
Delete contact data field
delete
Get contact data fields
get
Lists / Address books
Create list
post
Delete list
delete
Update list
put
Get list
get
Get lists
get
Get private lists
get
Get public lists
get
Get unsubscribed from list since date
get
Unsubscribe contact from list
post
Resubscribe contact to list
post
Resubscribe contact to list with no challenge
post
Delete contact from list
delete
Delete contacts from list
post
Delete all contacts from list
post
Get bulk contact deletion progress
get
Preferences and subscriptions
Unsubscribe contact
post
Bulk suppress contacts
put
Resubscribe contact
post
Resubscribe contact with no challenge
post
Get suppressed contacts since date
get
Get subscriptions for contact
get
Get unsubscribed contacts since date
get
Create preference
post
Update preference
put
Get preferences
get
Get modified preferences since date
get
Delete preference
delete
Set preferences for contact
put
Get preferences for contact
get
Get contacts opted into a preference and an address book
get
Get contacts opted into a preference
get
Get contacts with modified preference opt-in since date
get
Get contacts with modified preference opt-in in address book since date
get
Segments
Get segments
get
Refresh segment
post
Get refresh progress for segment
get
Scoring
Get scoring for contacts
get
Get scoring modified since date for contacts
get
Get scoring for contact
get
Get scoring for contacts in address book
get
Insight Data
Insight data
Retrieve the status of an asynchronous request
get
Lists all Insight data collections
get
Creates an Insight data collection
post
Empties an Insight data collection
delete
Gets the JSON schema for an Insight data collection
get
Deletes an Insight data collection
delete
Bulk import
Bulk imports Insight data
put
Retrieve the status of a Insight data import request
get
Account collections
List account Insight data collections
get
Retrieves records from an accounts Insight data collection
get
Retrieve single record from an account Insight data collection
get
Upsert record into an account Insight data collection
put
Delete record from an account Insight data collection
delete
Contacts collections
Retrieve data for contact-scoped Insight data collection
get
Retrieve records for a contact from Insight data collection
get
List Insight data collections for a contact
get
Empty Insight data collection for a contact
delete
Retrieve Insight data record for a contact
get
Upsert record into Insight data collection for a contact
put
Delete record from Insight data collection for a contact
delete
Marketing and Automation
Email Campaigns
Create campaign
post
Create split test campaign
post
Update campaign
put
Copy campaign
post
Delete campaign
delete
Send campaign
post
Send time optimised campaign
post
Get campaign send status
get
Add campaign attachment
post
Remove campaign attachment
delete
Get campaign attachments
get
Get all campaigns
get
Get campaigns sent to address book or segment
get
Get campaign
get
Get campaign with details
get
Get campaign summary
get
Get campaign opens
get
Get campaign opens for a contact
get
Get campaign activity for a contact
get
Get campaign activity since date
get
Get campaign clicks
get
Get campaign clicks and link groups
get
Get campaign clicks since date
get
Get campaign clicks and link groups since date
get
Get campaign opens since date
get
Get campaign activity
get
Get campaign address books
get
Get campaign clicks for a contact
get
Get campaign contact clicks and link groups
get
Get campaigns with activity since date
get
Get campaign page views for a contact
get
Get campaign page views since date
get
Get campaign replies for a contact
get
Get campaign ROI activity for a contact
get
Get campaign ROI activity since date
get
Get campaign social bookmark views
get
Get campaign social bookmark views for a contact
get
Get campaign hard bouncers
get
Get campaign split test results
get
Get custom from addresses
get
Get campaign revenue since date
get
Get campaign revenue for contact
get
Campaign Templates
Create template
post
Get template by id
get
Get templates
get
Update template
put
Documents
Create document folder
post
Get document folders
get
Get documents in folder
get
Upload document
post
Images
Create image folder
post
Get image folders
get
Get image folders by id
get
Upload campaign image
post
Pages and forms
Get forms
get
Get form by ID
get
Get forms with activity since date
get
Get form fields
get
Get form responses
get
Get form responses with activity since date
get
Programs
Create program enrolment
post
Get programs
get
Get program by ID
get
Get program enrolment report faults
get
Get program enrolment
get
Get program enrolments by status
get
Product recommendations
Get all product recommendations
get
SMS campaigns
Create SMS campaign
post
Copy SMS campaign
post
Get SMS campaign
get
Get SMS campaigns
get
Update SMS campaign
put
Delete SMS campaign
delete
Send SMS message
post
Communications
App Messaging
Registering your app users
Creating a JWT for an app user
Android
iOS
Javascript
Cordova
Content API
Upload a file
post
Retrieve a file
get
Delete a file
delete
Email2SMS
Omnichannel messaging
Calling the Omnichannel API
Addressing your messages
Channel selection
Cross channel messaging
Custom messages
Multi part messages
Templates
Additional options
Message send response
Inbound messages and receipts
Omnichannel channels
SMS
Get SMS phone number
get
Get SMS shortcodes
get
Get SMS keywords
get
MMS
Push
WhatsApp
Facebook Messenger
App Messaging
Omnichannel API
Send a batch of new messages
post
Send a new message
post
Retrieves the current state of a specific message.
get
Deletes a Message
delete
Patches a Message
patch
Posts an inbound message
post
Posts a status for an inbound
post
Posts a status for a message
post
Retrieves message history for a profile
get
Phone number validation
Templates
Create a template
post
Retrieves a list of all available templates
get
Retrieves a template
get
Updates a template
put
Deletes a template
delete
Transactional email
Send transactional email
post
Send batch transactional email
post
Send transactional email using a triggered campaign
post
Send batch transactional email using a triggered campaign
post
Get transactional email statistics
get
Transactional Email via SMTP
Webhooks
Message Events
Omnichannel Profile Events
Facebook Events
App Messaging - Conversation Events
App Messaging - Message Events
App Messaging - Session Events
Chat - Events
Chat - Message Events
Chat - Presence Events
Webhooks API
Get webhooks
get
Create webhook
post
Retrieves available webhook events
get
Get event templates
get
Retrieves webhook configuration
get
Update webhook configuration
put
Deletes webhook
delete
Firehose Events
Large objects
Retrieve large object
get
Session API
/cpaas/sessions/tokens/anon
Gets a token that can be used to start an anonymous session
get
/cpaas/sessions/{id}
Retrieves details about a session
get
Ends a session, revoking access to services.
delete
Phone Number Validation API
Single number
Validate a single number
get
Bulk validation
List bulk validation jobs.
get
Bulk validate numbers
post
Get bulk job details
get
Get bulk job results
get
Analytics API
App Messaging
Retrieves conversation message analytics
get
Retrieves session analytics
get
Chat
Retrieves chat analytics
get
Retrieves live chat analytics
get
Messaging
Retrieves message analytics
get
Retrieves message metrics
get
SMS
Retrieves url tracking analytics
get
Retrieves sms verify analytics
get
Retrieves inbound SMS analytics
get
Retrieves outbound SMS analytics
get
WhatsApp
Retrieves WhatsApp conversation analytics
get
Retrieves WhatsApp business-initiated conversation analytics for the last 24 hours (Daily message usage)
get
Chat Config API
/cpaas/chat/config
Retrieves the chat configuration for an apiSpace
get
/cpaas/chat/config/teams/{teamId}
Retrieves the members of a team
get
Removes the config for a team
delete
/cpaas/chat/config/teams/{teamId}/appMessaging
Update the App Messaging config for a team
put
Removes the App Messaging config for a team
delete
/cpaas/chat/config/teams/{teamId}/settings
Update general settings for a team
put
Removes the settings for a team
delete
Chat Message API
/cpaas/chats/{chatId}/events
Retrieves a chat's events
get
/cpaas/chats/{chatId}/messages
Retrieves a chat's messages from an point (event) in time and works backwards
get
Sends a message to chat
post
/cpaas/chats/{chatId}/messages/statusupdates
Posts message updates back
post
Chat API
/cpaas/chats/{chatId}
Retrieves a chat
get
Updates a chat
put
Deletes a chat
delete
/cpaas/chats/{chatId}/assign
Assigns a chat
put
/cpaas/chats/{chatId}/close
Closes a chat
put
/cpaas/chats/{chatId}/channel
Changes the channel for an existing chat
put
/cpaas/chats/{chatId}/form
Sends a form to a chat
post
/cpaas/chats
Retrieves a list of chats
get
Creates a new chat
post
/cpaas/chats/{chatId}/typing
Indicates that the caller is typing in this chat
post
Indicates that the caller has stopped typing in this chat
delete
/cpaas/chats/{chatId}/participants
Retrieves the chat participants
get
Conversation Message API
/cpaas/conversations/{conversationId}/events
Retrieves a conversation's events
get
/cpaas/conversations/{conversationId}/messages
Retrieves a conversation's messages from an point (event) in time and works backwards
get
Sends a message to conversation
post
/cpaas/conversations/{conversationId}/messages/statusupdates
Posts message updates back
post
Conversation API
/cpaas/conversations/{conversationId}
Retrieves a conversation
get
Updates a conversation
put
Deletes a conversation
delete
/cpaas/conversations
Retrieves a list of conversations
get
Creates a new conversation
post
/cpaas/conversations/{conversationId}/typing
Indicates that the caller is typing in this conversation
post
Indicates that the caller has stopped typing in this conversation
delete
/cpaas/conversations/{conversationId}/participants
Retrieves the conversation participants
get
Adds a list of participants to a conversation
post
Deletes a list of participants from a conversation
delete
Message Rules API
/cpaas/automation/inboundrules
Retrieves a message rules configuration list
get
Create a message rule configuration
post
/cpaas/automation/inboundrules/{messageRulesId}
Retrieves single message rule configuration
get
Update single message rule configuration
put
Delete single message rule configuration
delete
Chat Presence API
/cpaas/presence
Retrieves the presence for a list of agent's profileIds
get
/cpaas/presence/appmessaging
Retrieves the presence for a list of user's profileIds
get
Profile API
/cpaas/profiles/export
Exports the result of a profile query in a formatted file for download
post
/cpaas/profiles/bulk
Deletes the requested profiles
delete
Creates or updates the supplied profiles with the supplied data
patch
/cpaas/profiles/{id}
Retrieves a Profile
get
Updates or undeletes a Profile
put
Deletes a Profile
delete
Patches a Profile
patch
/cpaas/profiles/{id}/optin
Set profile opt in for specified channels
put
Set profile opt in for specified channels
delete
/cpaas/profiles/{id}/rels/primary/{linkedId}
Creates a relationship where the linked profile is the primary and this profile is a child
put
Deletes the profile's relationship to a primary profile
delete
/cpaas/profiles/{id}/rels/link/{linkedId}
Creates a relationship where this profile is the primary and the linked profile is a child
put
Deletes the primary profile's relationship to a linked Profile
delete
/apispaces/{apiSpaceId}/profiles/{id}/devices/{deviceId}
Removes device from profile and closes related opened sessions
delete
/apispaces/{apiSpaceId}/profiles/devices/push/validation
Retrieves push capabilities summary
post
/cpaas/profiles
Query profiles
get
Creates a new Profile
post
/cpaas/profiles/optin
Gets default profiles opt in/out options for each
